Our client is seeking a reliable, highly organized, and proactive Office & Business Operations Coordinator to join their team in a permanent, full time capacity.

This is a broad, hands-on position supporting the day-to-day operations of a growing technology company. The role combines office administration, financial coordination, customer support, marketing assistance, licensing administration, and database/CRM management.

The successful candidate will be comfortable managing multiple priorities, working independently, communicating professionally with customers and external partners, and using technology and AI tools to work efficiently.

Key Responsibilities

Office & Administrative Support

- Provide general administrative and operational support to the CEO
- Coordinate trade-show events and coordination and travel arrangements
- Respond or route general customer inquiries and direct requests appropriately
- Maintain organized electronic and physical filing systems
- Assist with employee onboarding and health-benefit administration
- Maintain day-to-day office organization and administration

Customer & CRM Support





- Maintain and update customer and prospect information in HubSpot and SAAS renewals
- Support onboarding of new clients
- Assist with ongoing customer needs and follow-up
- Help maintain strong customer relationships and customer satisfaction
- Support Customer Success activities as required
- Maintain accurate customer, sales, and operational records

Marketing & Business Support

- Assist with preparation and scheduling of LinkedIn/company social media posts
- Support newsletters, brochures, and other marketing materials
- Support surveys and market research
- Help maintain and clean HubSpot/CRM data
- Assist with trade shows, promotional activities, and related marketing coordination

Financial & Accounting Support

- Prepare and process customer invoices and purchase orders
- Perform basic bookkeeping using QuickBooks or similar accounting software
- Assist with maintaining accurate day-to-day financial transactions
- Assist with performing

📌 Office & Business Operations Coordinator (Richmond)
🏢 Jama HR Express
📍 Richmond