Job Description

What is the prospect?

As Director, Digital Security Credential & Data Intelligence, you will own the credential lifecycle for RBC’s digital clients (creation, recovery, rotation, retirement), plus the intelligence layer underneath it: device telemetry, behavioural biometrics, and trusted device recognition. These are the capabilities that let us drop friction for clients who are exactly who they say they are and stop those who aren’t.

You will lead a portfolio of squads and partner deeply with Technology, Fraud Management, Cyber Security, Legal & Privacy, and every line of business that touches a login screen. You will also take on change management plans, to ensure that changes that you’re making are well supported across the organization. You’ll be accountable for both the security outcome and the client experience outcome and for proving, with data, that you moved both in the right direction.

This role will report to the Senior Director,



Digital Trust, this is a builder’s mandate on a platform with national scale. The decisions you make show up in the hands of millions of Canadians.

What will you do?

Own the multi-year product roadmap for credential management, device intelligence, behavioural biometrics, and trusted devices for RBC’s digital channels. Lead and coach multiple agile squads (Product Owners, and their partnered engineering and design teams), setting outcome-based OKRs and holding the bar on delivery quality and pace

Drive measurable outcomes across a deliberately competing set of metrics.

Partner with Fraud Management and Cyber Security to close the loop between detection, authentication, and response, and to make sure our controls hold up against evolving

📌 Director, Digital Security Credential & Data Intelligence (Toronto)
🏢 RBC
📍 Toronto