Bass Pro Shops seeks an Apparel Retail Lead to manage team operations and enhance customer experiences. This role emphasizes supervision, training, and a commitment to customer service.
As the Retail Lead for the Softline’s department, you will work closely with the Retail Manager to ensure a seamless day-to-day operation. Your primary responsibility will be to provide supervision and foster team growth while delivering standout customer service. By evaluating customer needs and maintaining high visual standards, you'll play a key role in the store's success.
Key Responsibilities:
• Supervise and mentor department team members
• Delegate tasks and ensure proper execution
• Conduct training on operating procedures
• Uphold visual presentation and display standards
• Resolve customer issues with sound judgment
Requirements:
• 2+ years of supervisory experience preferred
• Versatile availability, including weekends
• High school diploma or equivalent preferred
• Exceptional customer service abilities
• Familiarity with Bass Pro Shops' products is beneficial
Lead with passion and ensure exceptional service at Bass Pro Shops while enhancing your retail expertise.
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📌 Apparel Retail Lead at Bass Pro Shops (Ottawa)
🏢 Bass Pro Shops
📍 Ottawa