Elevate your career as a Customer Service Representative at TEKsystems, where you'll assist clients with investment queries. This onsite contract position in Toronto includes a comprehensive training schedule.
In this role, you will be pivotal for customers reaching out to a top-tier bank for wealth management and investments. Your primary responsibilities will entail addressing inquiries and ensuring top-tier customer satisfaction through effective communication. This contract-to-hire opportunity allows you to leverage your financial services experience in a dynamic contact centre setting.
Key Responsibilities:
• Resolve customer inquiries received by telephone and email
• Use judgment to manage complex customer requests




• Support contact centre efficiency by following policies
• Identify cross-selling opportunities with a customer-focus
• Foster a positive team culture through active participation
Requirements:
• 2-4 years of customer service experience in finance
• Strong written and verbal English communication skills
• Experience handling inquiries via email or chat
• Familiarity with RRSPs and investment inquiries
• Eligible to work in Canada until 2027
Join TEKsystems and contribute to enhancing customer service quality in Toronto's finance sector.
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📌 Investments-Focused Customer Service Representative (Toronto)
🏢 TEKsystems
📍 Toronto