Become a key player in Air Liquide Canada by supervising their Customer Experience Center. This leadership position requires a focus on team empowerment and excellent customer service delivery.

In this role, you will coach and lead a dedicated team of Customer Experience Representatives. Your leadership will be crucial for resolving complex customer challenges and enhancing operational efficiency while driving profitable sales growth within the organization.

Key Responsibilities: • Lead and evaluate Customer Experience Representatives’ performance • Oversee daily activities and improve customer inquiry resolution • act as the primary contact for customer escalations • Support sales processes and manage pricing strategies • Conduct sales analysis to inform team strategy

Requirements: • Bachelor’s degree in Business or relevant field • 5-7 years of supervisory experience in customer service • Experience with PowerBI, SAP, and Salesforce systems • Solid communication and relationship-building skills • Experience with industrial products preferred

Empower your team and enhance the customer experience in Air Liquide’s dynamic environment. #J-18808-Ljbffr

📌 Lead Customer Experience at Air Liquide Canada (Winnipeg)
🏢 Air Liquide
📍 Winnipeg