Join CIBC as a Senior Client Service Representative, where your focus on client engagement will make a difference. Help clients manage their banking needs at our Victoria-Douglas and View locations.
In this valuable role within the Personal and Business Banking Team, you'll use your financial service expertise to assist clients with their day-to-day banking operations. Your responsibilities include answering queries, problem-solving, and connecting clients with the right support teams, highlighting your commitment to exceptional service. Availability for flexible working hours is necessary.
Key Responsibilities:
• Assist clients in navigating banking accounts • Solve client issues effectively and efficiently • Educate clients on mobile banking applications • Facilitate connections between clients and internal teams • Ensure robust client relationships and satisfaction
Requirements: • Experience in client services in financial contexts • Knowledge of digital banking tools and solutions • Strong communication and interpersonal skills • Willingness to work flexible hours • Required on-site full-time engagement
Deliver impactful client support and solutions in this CIBC role dedicated to client-centric values. #J-18808-Ljbffr
📌 Client-Focused Role at CIBC (Winnipeg)
🏢 CIBC
📍 Winnipeg