Bilingual Contact Centre Supervisor - English & French (Hybrid) (Winnipeg)

23 Sep

Accerta

Winnipeg

23 Sep

Accerta

Winnipeg

Accerta is seeking a Supervisor – Contact Centre (English & French) to lead a bilingual team in a high-volume, multi-channel environment. You will coach staff, manage escalations, and ensure service standards across phone, chat, email, and portal messaging. The role focuses on coaching, onboarding, quality assurance, and continuous improvement, with a solid emphasis on meeting bilingual service obligations and delivering equitable customer experiences.

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📌 Bilingual Contact Centre Supervisor - English & French (Hybrid) (Winnipeg)
🏢 Accerta
📍 Winnipeg

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