Embrace a rewarding role as a Customer Service Associate at GoodLife Fitness. You'll establish a welcoming environment, greet Members, and support their fitness objectives.
As an integral part of the GoodLife Fitness team, you'll focus on delivering top-notch customer experiences through friendly interactions and expert assistance. This role involves not only greeting and checking in Members but also addressing inquiries about services and assisting with fitness equipment. Your proactive approach will ensure each visitor feels valued and supported.
Key Responsibilities:
• Provide warm greetings to Members upon arrival
• Answer phone calls within three rings efficiently
• Assist on the fitness floor with equipment questions
• Conduct Fit-Fix Starter sessions for current Members
• Complete club runs maintaining cleanliness standards
Requirements:
• CPR-A & AED Certification required
• Smart Tan certification within 3 months
• Excellent communication and interpersonal skills
• Customer service experience in prior roles preferred
• Comprehensive knowledge of fitness services and amenities
Become a valuable part of the GoodLife Fitness community and help Members thrive.
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