# ServiceNow Technical ManagerLevisHybridData and Artificial IntelligenceApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job description**Here's a brief overview of the tasks and responsibilities you'll have :**
- Design and implement Service Graph integrations;
- Define identification and reconciliation rules for the different configuration item (CI) classes;
- Establish ServiceNow Discovery as a reference source when required;
- Design data transformations and integration models;
- Perform volumetric,performance and data quality analyses;
- Develop integrationguides, standards, and procedures;
- Define and execute testing strategies for connectors;
- Ensure technical validation during application updates and platform upgrades;
- Support operations teams in resolving incidents and evolving integrations. **The profile you are looking for is as follows:**




- Demonstrate mobilizing leadership and a high sense of responsibility;
- Possess excellent communication skills and the ability to explain complex concepts;
- Influence teams in the adoption of industry best practices;
- Demonstrate curiosity, questioning and a constant willingness to learn;
- Drive innovation and contribute to continuous improvement;
- Develop current knowledge and maintain an active technology watch;
- Be organized, rigorous and know how to manage priorities;
- Anticipate problemsand blockers, then propose proactive solutions;
- Adapt quickly to different contexts and understand complex issues;
- Be proficient in ServiceNow CMDB, Discovery, and ITOM;
- Have demonstrated experience with Service Graph connectors;
- Have hands-on experience with IRE rules, handling authoritative sources, and preventing duplicates;
- Understand integration architectures, APIs, and data transformations;
- Knowledge of Dynatrace, Qualys or other technical data sources (an asset);
- Produce technical standards and act as a consultant to the teams.Apply## Why choose a career at COFOMO? ** Competitive compensation and benefits* Wellness program* 24/7 telemedicine access* Support for legal, accounting, and mental health needs* Focus on growth, development, and skills enhancement* Personalized career plan and tailored guidance* Hybrid work environment* Active social club and year-round events#J-18808-Ljbffr

📌 Servicenow Technical Manager (Levis)
🏢 COFOMO
📍 Levis