Advance your career as a Bilingual Client Services Specialist at Peoples Group's Toronto office. This role combines hybrid flexibility with a focus on excellent customer service.
In this organized and motivated position, leverage your bilingual skills to respond to customer queries and build solid relationships. A minimum of two years of customer service experience in financial services is essential to succeed in this fast-paced role.
Key Responsibilities: • Respond to customer inquiries via calls and emails • Resolve issues and provide information effectively • Support clients in account openings and transactions • Identify financial needs and guide software solutions • Adhere to compliance regulations while maintaining quality
Requirements: • At least two years of customer service experience • Fluency in both English and French • Strong problem-solving and communication abilities • Basic knowledge of KYC/AML requirements • Proficiency in Microsoft Office applications
Bring your customer service expertise and bilingual communication skills to make a difference at Peoples Group. #J-18808-Ljbffr