Become a key player in our retail environment as a Senior Technical Service Representative, enhancing the customer service experience. Your role will involve mentoring and supporting the Services team.
We are hiring for a Senior Service Agent within our technical services division. In this position, you will collaborate with the Team Lead to cultivate a skilled Services team and ensure an outstanding customer experience at the service desk. Key duties include delivering home services and maintaining operational equipment.
Key Responsibilities:
• Collaborate closely with management on team recruitment
• Mentor team members to foster their growth
• Deliver exceptional service at the customer service desk




• Handle delivery and installation of services at homes
• Maintain vehicles and equipment in excellent working order
Requirements:
• Experience in a retail service or technical role
• Solid mentorship and team-building skills
• Proficiency in creating positive customer interactions
• Understanding of logistics for delivery and installation
• Focus on vehicle maintenance and operational efficiency
Leverage your experience in service enhancement and team leadership as a Senior Technical Service Representative.
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📌 Technical Service Representative for Team Support (Timmins)
🏢 Best Buy Canada
📍 Timmins