Elevate your IT skills with the City of Mississauga as a Co-Op Student in IT Support. This role focuses on front-line support and technical assistance while aiding the community.

The City of Mississauga seeks co-op students from IT programs to provide essential Help Desk services. In this on-site position, you will be involved in managing support calls, assisting in PC imaging, and supporting IT asset management. Solid communication and technical skills are a must for effective client support during this work term.

Key Responsibilities: • Deliver front-line help desk support at Tech Hub • Record and track client support calls in Help Desk database • Manage second-level triaging of complex issues • Assist with PC imaging and deployments • Facilitate IT asset management processes

Requirements: • Enrollment in a recognized post-secondary IT program • Familiarity with Windows and Microsoft Office suite • Hardware experience with PCs and mobile devices • Valuable experience with Microsoft Active Directory • Ability to lift 40 lbs of equipment

Support the City of Mississauga's tech initiatives while gaining practical experience in a collaborative environment. #J-18808-Ljbffr

📌 Co-Op Student for IT Support in Mississauga (Winnipeg)
🏢 City of Mississauga
📍 Winnipeg