Job Purpose

Reporting to the Manager of Administration, theReceptionist is the first point of contact for clients and has a key role inensuring clients are welcomed positively. Representing HGA with their friendlydemeanor, exceptional communication skills, and problem-solving mindset will becrucial in succeeding in the Receptionist role. This position coordinates allreception activities, including answering the telephone, redirecting calls, anddistributing correspondence. As required, the Receptionist will provide wordprocessing and other administrative support services, includingcopying/scanning, filing, and courier/mail duties. If you are an eager to growwithin a robust team of dynamic business specialists, this is the positionfor you!

Key Duties & Responsibilities
Greeting visitors andcallers, in person and by telephone, and assisting them to reach the correct individual
Maintaining a tidy andpresentable reception area, with all necessary stationery and office supplies
Providing accurate generalinformation to callers and walk-in visitors, such as office address, directionsto office, fax number, website and other related information
Preparing, updating, anddistributing phone lists
Maintaining inventory ofoffice supplies




Receiving courierdeliveries and preparing outgoing mail and courier packages
Redirecting all office mailin a timely manner daily
Coordinating meetings,including room bookings and hospitality arrangements
Preparing documents, suchas meeting minutes, reports, and correspondence
Performing data entry
Assisting with otherrelated clerical duties such as photocopying, faxing, and filing

Qualifications

Education and Experience:
High school diploma with a minimum of1 year receptionist/administrative office experience
Post-secondary training or courses ina related field (i.e. Business or Office Administration, Accounting, or HumanResources) would be considered an asset

Skills and Knowledge:
Knowledge of general office processesand procedures
Knowledge of multi-line telephonesystems
Solid computer skills, includingMicrosoft Office

Competencies
Focused on client service orientation
Excellent communication skills, both verbal andwritten
High degree of organization and time management
Ability to problem solve using criticalthinking, previous experience, and resources available

📌 Receptionist / Administrative Assistant Edmonton
🏢 Kaizen Lab
📍 Edmonton