Job Title:Jr Account ManagerWage Category:Annual Salary with BenefitsSalary:$48,000 - $52,000 per annumDuties and ResponsibilitiesServe as one of the customer’s primary point of contact on client specific issuesWork closely with customers in North America, South America and Europe, suppliers in Asia and the sales team to ensure satisfactory customer order requirementsProcess customer orders through to completion and posting of orders, manage incoming customer orders using a variety of communication medium (email, fax, and phone)Issue PO, SO and monitor individual accounts in the SAP systemCommunicate with customers and suppliers regarding costs, quotation, order status, product development, production schedule and delivery etc.; also, internally coordinate with logistic and accounting departmentsProactively follow orders to determine accuracy and communicate any issues associated with order fulfillment processAddress and resolve issues required by customers in a calm, efficient, professional and pleasant mannerEnsure ongoing customer service and support to assigned customer accountsMonitor ongoing and development projects for both new and existing accounts including working with Research & Development,



Product Engineering and Quality Assurance and Control teamDetermine customer needs and recommend the best solutionsMaintain thorough understanding of company products, services and features in order to meet customer needsQualificationsCompletion of a post secondary degree or diploma preferred in International Business, Business Administration or MarketingExcellent interpersonal and communication skills3 plus years working knowledge in international trades or distribution industry preferredExcellent problem-solving skills and analytical abilityDynamic, self-motivated, service and result orientedAbility to work under pressure and in a highly competitive environmentProficiency with Microsoft Suite (Outlook, Excel, Word & PowerPoint) & InternetFluent in both English and Chinese is an assetCrystal International Group is an equal prospect employer. We are committed to providing a workplace that is inclusive, respectful, and free from discrimination. Accommodation is available for applicants with disabilities during all stages of the recruitment process#J-18808-Ljbffr

📌 Junior Account Manager - Packaging - $48,000 - $52,000 A Year (Winnipeg)
🏢 Crystal International Group
📍 Winnipeg