Build your hospitality career with a locally owned hotel and the Coast brand proudly headquartered in Vancouver, Canada!

Located in the heart of Campbell River, the Coast Discovery Inn is looking for energetic, friendly, and service-focused professionals to join our Front Desk team.

As a Front Desk Agent, you will create a warm and welcoming experience from check-in to check-out. With your positive attitude, attention to detail, and commitment to excellent service, you will help make every guest’s stay memorable.

Whether you are beginning your hospitality career or ready for your next opportunity, the Coast Discovery Inn is a excellent place to learn, grow, and succeed.

We thank all applicants for their interest. Only candidates legally authorized to work in Canada will be considered.

Duties & Responsibilities:
Check guests in and out of the hotel with warm and engaging service
Follows check in and out procedures, ensuring mandatory details are covered while building genuine rapport + relationships with guests
Greet guests, and acknowledge guests waiting in line
Ensure all phones are answered promptly with good etiquette
Ensure all aspects of room reservation protocol are followed, including bookings, confirmations + cancellation policies




Respond to all guest requests in a timely manner, and follow-up with guests for 100% satisfaction
Help guests, assist, and provide information (e.g. hotel policy, directions, places to eat, etc.).
Communicates effectively with the Housekeeping staff to facilitate room turnover
Responsible for monitoring hotel lobby cleanliness and maintaining high standards of cleanliness
Other duties as assigned

Qualifications:
Previous hotel or guest service experience is preferred
Valuable communication skills, and fluent in English
Detail oriented and an experienced problem solver
Able to multi-task and handle multiple priorities
A team player with a positive attitude
Post-secondary education in a hospitality program is an asset

Benefits:
Wages depend on previous work experience
Staff meal
Opportunities for advancements
Flexible schedule
Employee discount rates at Coast Hotels (after probations)
Employee discount at DI Restaurant and Lounge

Pay: $20.00-$22.00 per hour

Benefits:
Extended health care
Flexible schedule
In office gym
On-site parking

Work Location: In person

📌 Hotel Front Desk Campbell River
🏢 Coast Discovery Inn Campbell River
📍 Campbell River