Front Desk Receptionist / Veterinary Assistant

Petville Animal Hospital is looking for a friendly, organized, and compassionate Front Desk Receptionist / Veterinary Assistant to join our team.

This position is primarily a front desk reception role, with occasional opportunities to assist our veterinary team in the treatment area when needed.

Responsibilities
Greet clients and their pets with professionalism and compassion.
Answer phone calls and schedule appointments.
Manage medical records and client communications.
Process payments and handle front desk administration.
Assist with patient admissions and discharges.
Deliver exceptional customer service in a fast-paced setting.
Occasionally assist veterinarians and veterinary technicians with patient care and clinic operations as required.

Requirements
Previous experience working in a veterinary clinic is preffered.
Previous veterinary front desk/reception experience is preffered.
Excellent communication and interpersonal skills.
Robust organizational and multitasking abilities.
Ability to work efficiently in a busy, team-oriented setting.
Positive attitude, reliability,



and compassion for animals and their owners.
Willingness to occasionally assist in the treatment area when needed.
Fluency in Cantonese and/or Mandarin is considered a strong asset and will be given preference.

Compensation
Competitive wages based on experience and qualifications.
Opportunities for professional growth in a supportive veterinary team.

Commitment

Applicants should be be able to commit to a minimum of one year of employment.

If you are passionate about animal care, enjoy working with both people and pets, and are looking to grow your career in veterinary medicine, we'd love to hear from you. Please submit your resume and a brief cover letter to apply.

Pay: $19.00-$22.00 per hour

Perks:
Adaptable schedule

Ability to commute/relocate:
Richmond, BC V7E 3A3: reliably commute or plan to relocate before starting work (required)

Experience:
Front desk: 1 year (preferred)

Language:
Cantonese or Mandarin (preferred)

Work Location: In person

📌 Front Desk Receptionist/ Vet Assistant Richmond
🏢 Petsville Animal Hospital
📍 Richmond