Overview

We are looking for a composer under pressure, detail-oriented, and guest-focused assistant manager/server to join our team.

Role Summary

The Assistant Manager is the front-of-house presence on the floor during assigned services, responsible for the guest experience, service standards, and staff coordination in the Operations Manager's absence. This is a hands-on leadership role in a fine dining setting, combining floor management, team supervision, and administrative support.

Key Responsibilities
Lead FOH operations during assigned shifts, including opening and closing duties as a designated keyholder
Uphold fine dining service standards across greeting, pacing, table maintenance, and guest recovery
Manage reservations, seating flow, and VIP or special-occasion bookings
Resolve guest concerns in the moment and escalate patterns to the Operations Manager
Supervise support staff during service
Run pre-shift briefings covering menu changes, specials, allergens, and service priorities
Support onboarding and ongoing training of FOH staff




Assist with scheduling and timesheet accuracy in line with Ontario ESA requirements (breaks, hours, public holiday entitlements)
Apply the restaurant's tip pooling policy correctly and transparently
Oversee cash handling, POS reconciliation, and end-of-night reporting (TouchBistro)
Monitor inventory levels for FOH and bar; flag reorder needs
Ensure compliance with health, safety, and AGCO liquor service obligations

Requirements
2+ years in a supervisory role in fine dining or upscale hospitality
Strong working knowledge of wine, spirits, and Italian cuisine (or demonstrated capacity to learn quickly)
Smart Serve certification (or ability to obtain before start)
Bilingual an asset

Job Types: Full time, Part time

Benefits:
Discounted or free food
Adaptable schedule
On-site parking

Application question(s):
Why do you want to work at Dante?

Experience:
Serving : 2 years (required)

Work Location: In person

📌 Assistant Manager/server Ottawa (Canada)
🏢 Dante cucina italiana
📍 Canada