Job Summary
We are seeking a professional and organized Admin Assistant/Receptionist to join our team. This role is vital in ensuring smooth daily operations by managing front desk activities, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong organizational skills, proficiency in office software, and experience in clerical and customer support roles. This position offers an prospect to work in a dynamic environment where attention to detail and excellent communication are highly valued.
Duties
Greet visitors and clients promptly and professionally at the front desk
Manage multi-line phone systems, screen calls, and direct inquiries appropriately
Schedule appointments, meetings, and maintain calendars efficiently
Perform data entry tasks accurately using Microsoft Office, CRM.
Handle filing systems, document management, and record keeping with attention to detail
Provide customer support via phone, email, or in person, ensuring excellent phone etiquette
Support office operations by preparing correspondence, proofreading documents, and managing mail distribution
Maintain a clean and organized reception area to promote a welcoming workplace
Support other administrative tasks as needed to ensure office efficiency
Skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) applications
Robust computer skills with the ability to learn new software quickly
Excellent organizational skills with the ability to prioritize tasks effectively
Strong data entry skills with high accuracy and attention to detail
Previous clerical experience in an office setting is highly desirable
Exceptional customer service skills with professional phone etiquette and communication abilities
Ability to handle multi-line phone systems efficiently and professionally
Proofreading skills for document accuracy and clarity
Ability to support front desk operations with a friendly demeanor and professional appearance
Mutual Fund (IFIC) or Canadian Securities Course (CSC) is a plus but not required.
Experience working in the Financial Services Sector a plus but not required
Experience working in a medical or dental office environment is a plus but not required
This role is ideal for candidates who are proactive, detail-oriented, and committed to providing outstanding administrative support.