Unlock your potential as a Customer Service Representative at GoodLife Fitness, where you will create a welcoming environment for all Members. Your focus will be on customer service excellence in a dynamic fitness setting.
This role involves greeting and checking in Members, handling phone inquiries, and providing support in the gym. You will assist with questions regarding fitness equipment and club services, ensuring each visitor receives the best possible experience. Your interpersonal skills and dedication to Member satisfaction will be crucial in this position.
Key Responsibilities:
• Welcome Members and check them into the Club
• Assist with fitness questions and equipment use
• Answer incoming calls and schedule appointments
• Handle suggestions and Member issues politely
• Maintain facility cleanliness and support Club operations
Requirements:
• CPR-A & AED Certification is necessary
• Must achieve Smart Tan certification within 3 months
• Solid customer service background preferred
• Excellent communication and relationship-building skills
• Knowledge of fitness services and products
Be the friendly face that helps Members succeed at GoodLife Fitness.
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📌 Customer Service Representative at GoodLife Fitness (Kingston)
🏢 goodlifefitness
📍 Kingston