Wesway is a local non-profit organization located in Thunder Bay, Ontario that provides personalized respite services for families caring for a family member with a disability or chronic health condition. Rooted in equity, diversity, and inclusion, we strive to offer accessible, culturally responsive support and a welcoming workplace where all employees feel valued.

We provide a competitive salary and perks package, along with a energetic, team-oriented environment.

Intake Services Coordinator #2026-NU-09

Permanent Full Time Position, 35 hours per week

Salary: $52,815 - $58,683 per annum

This is a recent position.

Duties

The Intake Services Coordinator determines eligibility for Wesway services according to established parameters and criteria. The Intake Services Coordinator is responsible for service-related databases and systems. The Intake Services Coordinator ensures that the referral and intake process are delivered in accordance with the agency’s philosophy, policies and procedures, Ministry guidelines and applicable legislation.

Qualifications
College diploma or university degree in health services or social services from a recognized academic institution and a minimum of one year of related experience (or an equivalent combination of education and experience)




Ability to exercise sound judgement and discretion when responding to confidential information
Ability to deal effectively with people in crisis or other challenging situations
Strong interpersonal, communication and presentation skills
Strong organizational and time management skills
Ability to function both independently and in a team environment
General understanding of the theory, principles, legislation and practices of the delivery of human services
Knowledge of community services and resources
Proficient computer skills in a Microsoft Office environment and database management
Must work in compliance with the provisions of the Ontario Occupational Health and Safety Act and the Regulations pursuant to it
Work occasional irregular hours
A valid driver’s license and access to a reliable vehicle is required
Required to do occasional travel within the City of Thunder Bay and Northern Ontario, including overnights

In accordance with Accessibility for Ontarians with a Disabilities Act, Wesway provides accommodation upon request. If you have a disability that requires accommodation, please let us know.
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📌 Intake Services Coordinator London (Canada)
🏢 Anishinabek Employment and Training Services
📍 Canada