Join NSCC as a Digital Technology Analyst, providing vital IT support to faculty and IT students in Nova Scotia. This full time role features wide-ranging digital challenges and customer interactions.

Reporting to the School Manager, you will be instrumental in delivering specialized technical support and managing support systems. Recent graduates with a diploma in IT or related fields are encouraged to apply, especially those experienced in customer service. Collaborate with faculty on technology needs to enhance educational experiences.

Key Responsibilities:
• Deliver IT support via phone, email, and in-person
• Maintain accurate records of support tickets and activities
• Troubleshoot issues for faculty using the Team-oriented Network




• Research and manage computer supply inventory
• Assist with hardware installations and maintenance in labs

Requirements:
• Educational background in Information Technology or similar field
• Customer service experience preferred
• Comfort with digital systems and virtual settings
• Strong organisational and problem-solving skills
• Possession of a valid driver’s license

Utilize your technical knowledge and teamwork skills to advance NSCC’s digital initiatives and support its vibrant community.
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📌 Nscc Digital Analyst It Support Nova Scotia
🏢 Nova Scotia Community College
📍 Nova Scotia