Step into the role of Transfer Coordinator at CMH in Banff, where your customer service expertise ensures a seamless experience for guests. Engage with visiting adventurers and enhance their journey.
This seasonal position is crucial for CMH’s operations in managing guest transportation. As the first contact for guests, you'll perform various administration and safety tasks while fostering a welcoming atmosphere. Your problem-solving abilities and service-centric mindset will be key to succeeding.
Key Responsibilities:
• Generate trip reports and program activity forms
• Distribute digital guest feedback surveys
• Update transportation information for the lodge
• Handle guest inquiries with a positive attitude
• Exhibit confidence while hosting guests
Requirements:
• Background in tourism or similar education preferred
• Experience in high-end service or as a tour leader
• Robust organizational and strategic planning skills
• Proficient with Microsoft Office and other software
• Physical ability to manage occasional heavy lifting
Be part of CMH's dedication to delivering world-class mountain experiences as a Transfer Coordinator.
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📌 Transfer Coordinator Role at CMH, Banff
🏢 Alterra Mountain
📍 Banff