Celebrating 53 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow professionally. Sym-Tech is growing quickly and that means endless ways to make a real difference! We are currently recruiting a Bilingual Business Analyst (12 month contract) to join our headquarters located in Thornhill, ON. A career with us offers: A fun, fast paced culture Opportunities to grow and develop your career On-going industry training programs and career development opportunities A workplace that supports workplace diversity, equity and inclusion A strong promoter of women in the automotive industry The chance to work with some of the best in the business! Position Summary: We have an opportunity for a forward-thinking, self-motivated Bilingual Business Analyst to join our IT team. The Business Analyst will liaise with IT development engineers and business stakeholders to refine product requirements,



translate requirements into user stories and validate that the deployed solution meets the business and end user needs. Position Functions: Leading and participate in the design, development, and improvement of insurance and financial products. closely with various business stakeholders to understand, document, and implement new or modified business solutions and processes. analyzing, and documenting business requirements, and coordinating with developers to create system specifications. use cases and user stories, as well as conducting functional integration testing to ensure the smooth operation of systems. with technical teams to support the implementation of system enhancements and process changes. seeking ways to improve efficiency, enhance the client experience and implementing these improvements as necessary. opportunities to streamline business processes, reduce manual work, and improve turnaround times. change management by addressing issues and potential impacts or benefits of proposed system changes. and maintaining manual and system procedures to support business needs. systems training for the business community as needed. guidance and mentorship to other resources, ensuring knowledge

📌 Bilingual Business Analyst (Richmond Hill)
🏢 Sym-Tech Dealer Services
📍 Richmond Hill