Contribute to your community as a Customer Service Representative with BC Public Service, located in Cranbrook, BC. This full time, in office chance allows you to deliver exceptional, inclusive services.

In this vital role with the In-Person Services Team, you will assist citizens in various ways, from processing payments to handling applications. You will utilize your strong customer service skills in rapid-paced environments, ensuring that every client feels valued and supported. Your work will help enhance the lives of individuals and communities throughout British Columbia.

Key Responsibilities:



• Engage with clients in-person and via telephone • Manage payment processing and application reviews • Maintain accurate data entry and service records • Provide support in a high-volume customer-focused setting • Follow established government guidelines for service delivery

Requirements: • Completion of Grade 12 or equivalent • Experience serving diverse customer populations • Competency in using MS Word, Outlook, and Excel • Familiarity with digital platforms for data management • Skills in conflict resolution and managing sensitive situations

Become a part of BC Public Service to help foster a supportive environment that empowers citizens across the region. #J-18808-Ljbffr

📌 Cranbrook Customer Service Representative Opening Fernie
🏢 British Columbia Public Service Careers
📍 Fernie