Job Title: Senior IT Desktop/Imaging Technician Job Type: 2- month contract Location: 315 8 Avenue SW, Calgary, Alberta (100% on site) Start Date : ASAP Hours per week: 40 Shift Schedule: Monday to Friday, 9 AM to 5 PM Rate : $30/hr Term OR $35/hr Inc.

Position Overview Our client is seeking a Senior IT Desktop/Imaging Technician to support a laptop refresh and Microsoft Intune cleanup initiative.

The successful candidate will provide hands-on desktop, imaging, endpoint deployment, device retirement, and Intune support.

This is a highly hands-on technical role requiring strong experience with Microsoft Intune, Windows Autopilot, SCCM, One

Drive, Windows imaging, and enterprise laptop deployments .

Key Responsibilities Laptop Refresh & Deployment Support the refresh and deployment of approximately 266 laptops .

Image and provision new laptops using Windows Autopilot task sequencing .

Prepare new devices for deployment and ensure successful provisioning.

Perform desktop/laptop configuration and troubleshooting.

Support user data backup and full restoration.

Support synchronization of user data to One

Drive .

Support folder redirection back to One

Drive.

Troubleshoot deployment, authentication, connectivity, and endpoint issues.

Provide hands-on desktop and imaging support throughout the refresh.

Device Retirement Perform data wipes on retired laptops.

Clean and prepare old laptops for return.

Package retired equipment using client-provided boxes and tools.

Prepare equipment for shipment/return.

Ensure devices are properly processed and accounted for following deployment.





Microsoft Intune Cleanup Assist with cleaning up the existing Microsoft Intune environment.

Identify and remove old/stale device objects that were not properly removed.

Troubleshoot discrepancies between device records and the current environment.

Support the client in establishing a cleaner future-state Intune environment.

Assist with endpoint inventory and device management activities as required.

Required Qualifications 3+ years of hands-on IT desktop support experience, preferably at a senior level.

Strong experience with Windows desktop/laptop deployment and imaging .

Experience supporting enterprise hardware refresh or deployment projects.

Hands-on experience with Microsoft Intune .

Experience with Windows Autopilot and device provisioning.

Experience with SCCM / Microsoft Configuration Manager .

Solid troubleshooting and problem-solving skills.

Experience with One

Drive and Microsoft 365.

Ability to work independently in a fast-paced deployment environment.

Strong communication and customer service skills.

Ability to follow documented deployment processes and maintain accurate records.

Must be comfortable working on-site five days per week .

Preferred Qualifications Experience supporting large-scale laptop refresh projects.

Experience with Intune tenant cleanup and stale device/object remediation.

Experience transitioning endpoints from SCCM to Intune.

Experience with One

Drive folder redirection and user data migration.

Experience working in legal, professional services, or other enterprise environments.

Service

Now experience.

📌 Senior IT Desktop / Imaging Technician (Toronto)
🏢 PeopleToGo
📍 Toronto