Requisition ID: 939623 Store # :000911 Lens

Crafters Position: Full time Total Rewards: Benefits/Incentive Information Lens

Crafters is a place for visionaries.

Weve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Everything we do is centered around sight.

Because quality care helps us see the joy in life.

Because learning from the best, makes us all better.

Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At Lens

Crafters, we want every person who enters our doors to feel our passion for care.

And that''s why were committed to taking care of you, so you can bring the best quality experience to our patients and customers.

Lens

Crafters is part of Essilor

Luxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on Linked

In! JOB DESCRIPTION FONCTION GNRALE Ce poste prend en charge la fonction Soins de la vue Lens

Crafters.

Cre une valeur exceptionnelle dans la vie de nos clients en offrant lexprience Lens

Crafters aux clients et aux patients.

Fournit les indicateurs de rendement cls du magasin en intgrant lhistoire de la marque et en assurant une excution sans faille du parcours du patient et en reliant harmonieusement les fonctions du mdecin et de la vente au dtail. PRINCIPALES TCHES ET RESPONSABILITS Fournit un service de qualit suprieure conformment aux comportements et aux attentes de notre parcours de patients.

Souci du dtail; obtention prive des antcdents mdicaux et prparation du patient pour lexamen,



examen minutieux des ordonnances et/ou des renseignements sur le patient; pose des questions ouvertes, identifie les besoins spciaux, consulte lopticien, le mdecin ou la direction de la vente au dtail au besoin.

Explique tous les documents, tests, produits et services requis ainsi que le dlai appropri.

Effectue tous les tests pralables lexamen avec prcision et minutie; prend linitiative dexpliquer toutes les mesures et de rpondre toutes les questions que le patient pourrait avoir.

Utilise le terminal du systmePDV en saisissant les renseignements sur le client/patient et lordonnance avec prcision et attention aux dtails.

Le cas chant, peroit le paiement appropri en respectant les procdures de scurit de lentreprise et gre le comptoir-caisse de manire approprie pour diverses transactions, telles que les transactions par carte de crdit, les remises, les assurances et les coupons.

Dmontre une connaissance des procdures de prise de rendez-vous et de planification, ainsi que du fonctionnement et des procdures informatiques.

Utilise les connaissances cliniques et sur les produits, fournit un encadrement et des conseils aux patients sur les soins et la manipulation des lentilles cornennes.

Responsable de lentretien et de la dsinfection de linventaire des lentilles cornennes; fournit un soutien clinique loptomtriste au besoin.

Traite et classe tous les dossiers des patients de manire organise et efficace conformment la HIPAA. QUALIFICATIONS DE BASE Diplme dtudes secondaires ou lquivalent Solides aptitudes pour le service la clientle (interne et externe)



Solides aptitudes pour la communication et lcoute Capacit rsoudre des problmes Solides aptitudes pour les relations interpersonnelles Connaissance des ordinateurs et des calculatrices Comptences organisationnelles Solides comptences de base en mathmatiques QUALIFICATIONS SOUHAITES Exprience en optique ou en cabinet de mdecin This posting is for an existing vacancy within our business.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.

In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor

Luxottica complies with all applicable laws related to the application and hiring process.

If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor

Luxottica Speak

Up Hotline at (phone hidden) (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email .

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.

📌 EyeCare Advisor (Montreal)
🏢 EssilorLuxottica Group
📍 Montreal