Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Hotel, motel, resort
Responsibilities
Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Perks
Health perks
Health care plan
Paramedical services coverage
Financial advantages
Group insurance perks
📌 Front Desk Agent Enfield
🏢 Hilton Garden Inn Halifax Airport
📍 Enfield
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