Join Stanley Black & Decker as a Service Center Associate based in Vancouver, British Columbia, providing top-notch service and operational support. Ensure maximum customer satisfaction while being part of a vibrant team.
In this engaging role, you will report to the Branch Manager and take charge of various responsibilities, including managing warranty programs, coordinating orders, and executing branch procedures. Your effective communication and organizational skills will directly contribute to a high-standard service environment.
Key Responsibilities:
• Maximize customer satisfaction through courteous service
• Oversee warranty program administration
• Coordinate customer tool orders and follow-up
• Ensure compliance with cash control and returns
• Assist in shipping and receiving of packages
Requirements:
• Retail sales experience an asset
• Robust communication and organizational skills necessary
• Ability to lift at least 20 lbs
• Familiar with Microsoft Office is advantageous
• Comply with workplace operational procedures
Make a meaningful difference by supporting customers and contributing to a purpose-driven company.
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📌 Exciting Service Center Associate Position (Vancouver)
🏢 Stanley Black & Decker
📍 Vancouver