Step into a Bilingual Customer Service Representative position with Kohl & Frisch Limited in Concord, ON, on a full time hybrid basis. Provide key support in order management and customer resolution during this 12-month contract.
This role empowers you to create strong customer relationships by addressing inquiries and issues while fostering a busy yet professional atmosphere. You will work collaboratively with the team and need to be in-office two days a month for effective teamwork and communication.
Key Responsibilities: • Enter and manage customer orders accurately • Address and resolve customer issues in a timely fashion • Maintain clear communication with customers and team members • Deliver high-quality customer support consistently • Engage in proactive follow-up with clients
Requirements: • High school diploma required • Prior experience in customer service is beneficial • Strong communication and interpersonal skills • Proficient in Microsoft Office • Capability to work independently with a proactive mindset
Advance your career in customer service with Kohl & Frisch Limited while making a difference for our valued customers. #J-18808-Ljbffr