Join the team at Mattamy Homes as an IT Support Analyst. You’ll provide essential support and resolve IT issues, ensuring smooth operations for all end-users.
In this role, you will directly assist users, logging incidents and facilitating solutions. With a focus on technical assistance, your 1-2 years of experience will help make everyday operations seamless while collaborating with IT leads for effective service delivery.
Key Responsibilities: • Offer direct IT support to end-users effectively • Track and report service levels to meet targets • Develop and maintain a comprehensive knowledge base • Prioritize incidents to ensure timely resolutions • Collaborate for incident and problem management
Requirements: • Degree or diploma in information systems or business • Minimum of 1-2 years of related experience • Familiarity with incident management tools • Excellent communication and negotiation skills • Ability to travel to Ontario for team meetings
Contribute to Mattamy's mission while enhancing your IT skills in a vibrant work culture. #J-18808-Ljbffr
📌 IT Support Analyst - Mattamy Homes (Winnipeg)
🏢 Mattamy Homes
📍 Winnipeg
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