Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative setting that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell. On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada. And it’s not just the options we provide, it’s how we provide them. On this team you’ll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive. Summary We are seeking a results-oriented Senior Manager to lead the deployment of strategic automation processes within our Consumer and Small Business sales channels. In this high-impact leadership role, you will champion a culture of operational excellence and deploy end-to-end automated processes that will significantly improve the efficiency of our sales channels. You will leverage your deep understanding of telecom sales ecosystems to identify bottlenecks and implement intelligent solutions that prioritize maximum efficiency, speed-to-market, and cost reduction. By combining strategic vision with hands-on technical leadership, you will revolutionize our sales operations, ensuring seamless workflows that deliver tangible business value and superior performance. Key Responsibilities You must have an aggressive passion for automation Collaborate with business stakeholders to understand workflows,



pain points, and strategic objectives Analyze business processes to uncover opportunities where AI and Automation can drive efficiency, innovation, and competitive advantage Act as a liaison between data scientists, engineers, and business stakeholders, translating complex AI concepts into actionable insights and clear business cases Design and implement automation solutions tailored to business needs Ensure solutions are scalable, secure, and aligned with enterprise architecture Critical Qualifications A displayed history of automating processes An degree in business/commerce, engineering, or mathematics or other technical field Experience in telecommunications, retail or consulting industries Experience managing and mentoring team members. Effective process/project management skills and the ability to navigate and influence stakeholders. Excellent communication skills with the ability to comfortably interact with partners and executive management Experience with automation platforms or RPA workflows and Low code platforms (such as Power Platforms) Preferred Qualifications Experience in digital transformation or AI adoption programs Familiarity with project management tools (such as Jira, Confluence, etc.) Adequate knowledge of French is required for positions in Quebec. Additional Information Position Type: Management Job Status: Regular - Full Time Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal Work Arrangement: Hybrid Application Deadline: 10/04/2026 Total earning range: $105,000 - $132,000. The advertised salary range may vary slightly as it is based on the company’s current salary structure, which may be revised by the company, from time to time, at its sole discretion. The agreed upon salary may also vary from the advertised salary ranges depending on several factors, such as the candidate’s qualifications, experience and internal equity The salary range above includes an Annual Incentive Plan objective which represent 4% of your Base Salary based on the achievement of individual and corporate objectives; The Annual Achievement Incentive Plan (“AIP”)

📌 Senior Manager, Ai And Automation (Toronto)
🏢 Socket.dev
📍 Toronto