23 Sep
|
Socket.dev
|
Toronto
23 Sep
Socket.dev
Toronto
Relationship & Growth-Focused | Collections Recovery / BPO Experience Required The Prospect We're seeking a Manager to lead our Client Services team , supporting both first- and third-party collection portfolios. You'll be responsible for delivering a strong client experience, strengthening relationships, driving operational performance, and identifying opportunities to expand and optimize our partnerships. Key Responsibilities Serve as the primary point of contact for assigned recovery clients, building trust and ensuring satisfaction. Conduct regular business reviews and service assessments to strengthen relationships. Partner with internal teams to ensure seamless delivery and prompt issue resolution. Monitor client performance, analyze trends, and recommend service enhancements. Represent SinglePoint in client meetings and maintain detailed
📌 Client Services Manager – Collections Recovery Services (Toronto)
🏢 Socket.dev
📍 Toronto