We are looking for a service-oriented Managed IT Services Director of Client Accounts who can lead strategic client relationships, guide IT strategy/budget planning and act as a trusted advisor to a portfolio of clients. Reporting to the Chief Client Officer, you will manage a portfolio of clients and lead a team of 4-8 IT Support Technicians. This hybrid role involves working from our mid-town Toronto office, client sites and remotely. The ideal candidate will be dedicated to delivering an exceptional client experience, strengthening client retention, identifying opportunities to grow existing accounts and coaching a team to exceed targets and client expectations. What You Will Be Doing Work strategically with clients and internal subject matter experts to build client scorecards, multi-year IT roadmaps and budget plans that align technology investments with client business objectives Collaborate with the Client Support Manager to ensure clients receive timely and accurate product updates, quotes and order fulfillment Lead client-facing project communications and provide strategic oversight to ensure projects support client business priorities, technology roadmaps and long-term

📌 Director Of Client Accounts (Toronto)
🏢 Starport Managed Services
📍 Toronto