Commuting. Burnout. Career plateau.

Many GTA professionals are rethinking rigid schedules and nonstop pressure.

If flexibility and impact matter more than titles and traffic, this Customer Success Manager opportunity is designed with you in mind.

Journey to Freedom Consulting & Academy is growing and seeking a Customer Success Manager to support individuals across Canada as they navigate career transitions, personal development, and versatile work pathways.

About the Role

This is a remote, independent, performance‑based Customer Success role, well suited for professionals in Toronto and the surrounding GTA who value flexibility, growth, and meaningful connection.

You’ll work with motivated individuals exploring new career directions: helping them gain clarity, confidence, and alignment through structured conversations and guided development pathways.

Key Responsibilities

- Lead consultative customer success conversations via Zoom or phone
- Build trusted, long‑term client relationships using a needs‑based approach
- Support clients through career transition and professional development pathways
- Clearly communicate program expectations, outcomes, and next steps
- Track customer engagement, notes,



and follow‑ups using CRM tools
- Independently manage your schedule, performance metrics, and workflow

Ideal Candidate Profile

This role is a strong match if you bring experience in:

- Customer Success Manager, Client Success, or Account Management roles
- HR, Talent Development, Admissions, Coaching, Consulting, or Advisory work
- Relationship management, onboarding, or customer retention
- Remote, hybrid, or self‑directed work environments

Soft Skills That Stand Out

- Strong communication skills and emotional intelligence
- Active listening with a consultative, client‑first mindset
- Self‑motivation, adaptability, and a growth‑oriented approach

What We Offer

- 100% remote Customer Success role
- Comprehensive onboarding, training, and ongoing mentorship
- Access to digital platforms and AI‑enhanced productivity tools
- A supportive, values‑driven professional community
- Clear growth in both professional and personal aspects tied to performance

How to Apply

Please submit your resume along with a brief cover letter outlining why you are exploring flexible, independent role.

📌 Independent Customer Success Manager (Canada)
🏢 Journey to Freedom Academy and Consulting
📍 Canada