Job Post Description

- Plan, organize, direct, control and evaluate the operations of The Poke Box stores
- Responsible for purchasing for The Poke Box and working with various importers to import specialty items
- Maintain the competitive edge by bringing in new menu ideas and recent items through various import channels.
- Maintain relationship with suppliers to procure speciality items
- Negotiate contracts on with supplier for food and other inventory items.
- Recruit team leads and team member, oversee staff training for new team members including familiarizing staff with new imported ingredients.
- Oversee staff work schedules, monitor staff performance and provide feedback to owners on regular bases
- Report on inventory, spoilage, revenue, efficiency and utilization to owners
- Reconcile cash and sales, process batch closures.
- Modify procedures and prices base on revenue and trends
- Handle customer complaints in store, manage online customer complaints and queries
- Ensure health and safety regulations are followed at each location.
- Report and manage any team conflicts or issues
- Manage brand through social media channels
- Customer engagement during grand opening events of new stores
- Ad hoc duties as necessary for the ongoing operation of the stores

Requirement





- Experience in managing multiple quick service operations
- At least 6 years of customer service experience in a hospitality setting (with at least 3 years in a managerial position)
- Food preparation experience specialized in Asian preparation techniques (i.e. cuisines from Japan, Korea, Hawaii)
- Previous experience with an Hawaiian / Japanese restaurant is a highly preferred
- Neat and tidy personal appearance and hygiene an appreciation and passion for details
- Energetic and positive as well as dependable
- Ability to work quickly and evaluate the situation to make quick decisions.
- Ability to clearly follow recipes and prepare food carefully and consistently
- Proven track record of team building in a managerial role
- Report and resolve conflicts in teams
- Proficiency in inventory management, cash reconciliation, and basic financial knowledge

Please apply on Indeed.

Business Address: 36 Toronto St., Toronto

Phone number: (416)-929-0363

Job Types: Full-time, Permanent

Pay: $38.00-$45.00 per hour

Benefits:

- Extended health care
- Paid time off

Education:

- Secondary School (required)

Experience:

- Restaurant management: 4 years (required)

Licence/Certification:

- Food Safety Certification (required)

Work Location: In person

📌 The Poke Box - Store Manager (Canada)
🏢 The Poke Box
📍 Canada