Job Title: Restaurant Supervisor
Location: The Bruce Hotel, Stratford, Ontario
Employment Type: Full-Time

About Us:
The Bruce Hotel is a 5-Diamond boutique hotel located in the heart of Stratford, Ontario. Known for delivering exceptional service, refined culinary experiences, and a commitment to excellence, we are proud to offer a workplace rooted in professionalism, hospitality, and integrity. We are seeking a passionate and service-focused Restaurant Supervisor to join our team and help lead our restaurant operations.

Position Overview:
The Restaurant Supervisor plays a key leadership role within the Food & Beverage team, ensuring smooth daily service and an elevated guest experience. This individual will work closely with the Food and Beverage Manager, Culinary Director, and Front of House team to uphold The Bruce’s high standards of hospitality, while supporting team training, daily floor operations, and guest satisfaction.

Key Responsibilities:

- Lead and support the front-of-house team during service, ensuring seamless execution and exceptional guest experiences
- Supervise daily opening and closing procedures
- Maintain high service standards and coach staff on best practices in hospitality
- Handle guest concerns professionally and promptly, resolving issues with discretion and care
- Collaborate with kitchen leadership to coordinate timing and communication between front and back of house
- Assist with scheduling, training, onboarding, and performance feedback




- Oversee cleanliness, organization, and presentation of the dining room and related areas
- Support execution of special events, long table dinners, and private functions
- Monitor inventory and assist with ordering and receiving when needed
- Act as Manager-on-Duty when assigned

What We’re Looking For:

- Previous experience in a supervisory or leadership role in a fine dining or upscale restaurant setting
- Strong leadership, communication, and problem-solving skills
- Commitment to hospitality excellence and guest satisfaction
- Ability to remain calm and organized under pressure
- Knowledge of food and beverage service, wine, and fine dining etiquette
- Smart Serve certification (required)
- Availability to work evenings, weekends, and holidays as needed

Why Join The Bruce:

- Be part of a small, passionate team at one of Ontario’s top-rated hotels
- Competitive compensation
- Group health benefits
- Staff meals provided during shifts
- Opportunities for growth, mentorship, and professional development
- A beautiful work setting in Stratford’s cultural and culinary scene

To Apply:
Please submit your resume and a brief cover letter via Indeed. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full time, Permanent

Pay: $50,000.00-$60,000.00 per year

Advantages:

- Discounted or free food
- Extended health care

Work Location: In person

📌 Restaurant Supervisor (Canada)
🏢 The Bruce Hotel
📍 Canada