Experienced Dental Receptionist – Brampton

Full-Time In-Person Brampton, Ontario

About the Position

We are an established and growing multi-provider dental practice in Brampton looking for an experienced, friendly and highly organized Dental Receptionist to join our team.

Our office includes multiple general dentists, hygienists and visiting specialty services. We are looking for someone who provides excellent patient service while also understanding the importance of maintaining a productive and well-organized dental schedule.

This is an excellent opportunity for someone looking for a reliable, long-term position with potential for professional growth and increased responsibility.

Key Responsibilities

· Greet patients warmly and professionally.

· Answer and manage incoming calls, emails and patient inquiries.

· Schedule and confirm appointments for dentists and hygienists.

· Maintain an efficient and productive schedule and proactively fill cancellations and short-notice openings.

· Follow up with patients regarding outstanding and unscheduled treatment.

· Process dental insurance claims, estimates and predeterminations.

· Follow up on outstanding insurance claims.

· Collect patient payments and maintain accurate patient accounts.

· Manage recalls and continuing-care appointments.

· Coordinate referrals and appointments for specialty treatment.

· Maintain accurate patient information and documentation.

· Communicate effectively with dentists, hygienists, assistants and other front-desk team members.

· Handle patient concerns professionally and respectfully.

· Help maintain an organized, positive and patient-focused front office.

Qualifications

· Previous dental reception experience strongly preferred.

· ABELDent experience strongly preferred.

· Good understanding of dental terminology and procedures.





· Experience with dental insurance claims, estimates and predeterminations.

· Strong dental scheduling and recall-management skills.

· Excellent telephone and patient communication skills.

· Organized and able to manage multiple responsibilities in a busy office.

· Reliable, punctual and accountable.

· Strong attention to detail.

· Positive attitude and ability to work well as part of a team.

· Comfortable taking initiative rather than waiting to be directed.

What We Offer

· Competitive compensation based on dental experience.

· Full-time, stable employment.

· Established and professional dental practice.

· Supportive team environment.

· Employee dental and/or supplemental health benefits, if applicable.

· Opportunity for advancement and increased responsibility for strong performers.

We value employees who want to grow with the practice. Team members who demonstrate excellent patient service, initiative, reliability and leadership may have opportunities to take on additional responsibilities in the future.

How to Apply

Please submit your resume through Indeed and answer the following screening questions. We are looking to meet qualified candidates promptly.

1. How many years of dental reception experience do you have?

2. Have you worked with ABELDent? If yes, for how long?

3. Are you comfortable submitting insurance claims, estimates and predeterminations?

4. Have you managed dental recalls and unscheduled treatment?

5. If the dentist has a two-hour opening tomorrow, what steps would you take to try to fill it?

6. What do you believe makes an excellent dental receptionist?

7. What hourly wage are you seeking?

8. When would you be available to start?

Pay: $19.00-$28.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

- Dental care
- On-site parking

Work Location: In person

📌 Experienced Dental Receptionist (Canada)
🏢 Brampton North Dental
📍 Canada