Position Summary

The Warehouse Team Lead leads day-to-day operations on the warehouse floor and is Nerval Corporation's front-line owner of health & safety administration for the warehouse team. This role combines hands-on supervision of warehouse staff, logistics, fleet and ERP duties with direct responsibility for the warehouse's WCB injury reporting, toolbox talk auditing, and SiteDocs documentation and sign-off. The Warehouse Team Lead ensures that every shipment, vehicle, piece of equipment, and team member meets Nerval's standards — safely, accurately, and on time.

Key Responsibilities

1. People & Team Leadership

- Directly supervise, coach, and support all warehouse staff, fostering a culture aligned with Nerval's values of Love, Trust, and Drive.
- Set clear daily priorities, assign tasks, and monitor individual and team performance.
- Conduct or contribute to performance check-ins, and escalate performance concerns to HR in a timely manner.
- Promote a respectful, inclusive, and accountable workplace environment.

2. Onboarding, Offboarding & Recruitment Compliance

- Partner with HR to ensure all warehouse hires go through Nerval's established recruitment process before starting.
- Confirm that new team members hold all required certifications and licences (e.g., forklift operator certification, driver's abstracts) prior to performing regulated tasks.
- Ensure new employees complete orientation, including site-specific H&S; and equipment induction, in the required timeframe.
- Coordinate with HR on offboarding steps — including return of PPE, access cards, and equipment — when a team member exits.
- Flag any gaps in certification or compliance to HR immediately.
- Verify that all new warehouse employees hold valid right to work documentation in Canada prior to their commencement date, in accordance with federal and provincial immigration requirements.

3. Health & Safety

- Enforce all Nerval health and safety policies and procedures within the warehouse at all times.
- Ensure all staff wear and properly use required PPE daily; conduct routine checks and correct non-compliance promptly.
- Maintain PPE inventory — tracking condition, availability, and timely replacement so no employee is without serviceable equipment.
- Conduct or support regular safety audits, workplace inspections, and incident investigations for the warehouse.
- Participate in the Joint Health & Safety Committee as the warehouse representative, including formal bi-annual facility inspections.
- Organize and lead safety committees and meetings as required by Alberta OHS.

3a. WCB Claims & Injury Reporting

- Act as the warehouse's primary point of contact for reporting work-related injuries and illnesses,



completing the Incident Reporting Form and notifying the OHS Manager (or, in their absence, the Vice President) immediately.
- Complete and submit the Employer's Report of Injury to WCB-Alberta within the required 72-hour window, and ensure the Employee Injury Kit is fully documented before it is forwarded.
- Coordinate Modified Work offers and Return-to-Work plans for injured or ill warehouse employees, in partnership with the OHS Manager, based on the treating physician's Fitness for Work assessment.
- Maintain WCB claim files and correspondence for warehouse employees as strictly confidential, per Nerval's WCB Claims Management standard.

3b. Toolbox Talk & Safety Documentation Audits

- Audit toolbox talks and safety meetings across all warehouse shifts for completeness, quality, and consistency with current H&S; topics.
- Review and countersign Field Level Hazard Assessments (FLHAs), toolbox talk records, workplace inspection checklists, and incident/near-miss reports submitted through SiteDocs, ensuring documentation is complete and accurate before filing.
- Follow up directly with supervisors or workers where SiteDocs entries are missing, incomplete, or overdue, and escalate recurring gaps to the OHS Manager.
- Maintain sign-off records and safety documentation, inspection logs, and training records for the warehouse in accordance with Nerval's record-retention requirements.

4. Logistics — Loading & Offloading

- Oversee all inbound and outbound shipments, ensuring loads are received, verified, stored, and dispatched accurately and on schedule.
- Coordinate with project teams, suppliers, and freight carriers to align delivery windows with operational needs.
- Ensure proper handling of products to minimise damage — especially high-value or fragile items.
- Maintain accurate receiving records and reconcile shipments against purchase orders in Business Central or packing lists, as applicable.
- Identify and resolve shipping discrepancies, shortages, or damages in a timely manner.

5. Fleet & Equipment Maintenance

- Manage all warehouse vehicles and equipment (forklifts, trucks, pallet jacks, etc.), ensuring they are clean, roadworthy, and in protected operating condition.
- Schedule and track preventive maintenance and mandatory servicing in accordance with manufacturer requirements and regulatory standards.




- Maintain a maintenance log for each vehicle and piece of powered equipment.
- Arrange repairs promptly and keep leadership informed of any equipment out of service.
- Ensure drivers and equipment operators hold current, valid licences and certifications before operating any vehicle or machine.

6. ERP Administration & Product Registration

- Serve as the warehouse-side owner of Microsoft Business Central, ensuring accurate, up-to-date inventory records.
- Oversee barcoding and scanning processes — ensuring all products are correctly labelled and scanned at each stage of movement.
- Coordinate UPC/barcode registration through GS1 Canada, including registering new product codes online and ensuring they are entered correctly in Business Central.
- Identify and resolve ERP discrepancies, working with the operations and finance teams as needed.
- Champion adoption of ERP best practices among warehouse staff and escalate system issues to the appropriate team.

Qualifications & Requirements

Education & Experience

- Minimum 3–5 years of warehouse, logistics, or operations experience, ideally in a trade, supply, or FF&E; environment.
- Proven experience leading or supervising a team in a hands-on operational setting.
- Post-secondary education in logistics, supply chain, business, or a related field is an asset.

Certifications & Licencing

- Valid Class 5 driver's licence (or applicable class for vehicles operated) with a clean driver's abstract.
- Forklift operator certification (or willingness to obtain upon hire).
- WHMIS 2015 certification.
- First Aid/CPR certification (or willingness to obtain upon hire).

Skills & Competencies

- Strong knowledge of Alberta OHS legislation and workplace health and safety practices, including WCB claims processes.
- Comfortable working in SiteDocs (or willing and able to learn quickly) to review, complete, and sign off on safety documentation.
- Working knowledge of ERP systems; experience with Microsoft Business Central or similar is strongly preferred.
- Familiarity with GS1 barcoding standards and UPC registration processes is an asset.
- Excellent organisational and time-management skills with the ability to prioritise in a fast-paced environment.
- Clear, professional verbal and written communication.
- A collaborative approach to working with HR, the OHS Manager, project teams, and leadership.

Working Conditions

This role is primarily based in a warehouse environment and requires physical activity including lifting, standing for extended periods, and operating powered equipment. The Warehouse Team Lead is required to wear appropriate PPE at all times while on the warehouse floor. Some travel to supplier, installation, or project sites may be required.

Work Location: In person

📌 Warehouse Team Lead (Sherwood Park)
🏢 Nerval
📍 Sherwood Park