About Us: BreakThrough Counselling is a trauma-informed counselling clinic that specializes in helping individuals navigate trauma through a nervous system-focused approach. We combine somatic work with therapeutic modalities to empower clients on their healing journey. Our mission is to create a safe, welcoming, and effective environment for healing and growth, and we’re looking for an exceptional administrative assistant to join us on the ground floor and help us build something meaningful.

We are seeking a highly organized, compassionate, and proactive Administrative Assistant who will help us create systems, provide exceptional service to our clients, and support the day-to-day operations of the clinic. This role will be key in establishing a warm, efficient, and professional atmosphere while also contributing to the growth of the clinic. If you are someone who thrives in a dynamic, evolving environment and has a passion for helping others, this role could be the perfect fit for you!

Responsibilities:

- Front Desk Support: Welcome clients with warmth and professionalism, ensuring they feel comfortable and safe as they enter our space.
- Client Communication: Answer phones, respond to emails, and assist with inquiries in a thoughtful and compassionate manner.
- Scheduling & Client Management: Schedule appointments, manage calendars for multiple therapists, and help clients book sessions.
- Marketing Support: Assist in creating social media posts, blog content, and newsletters. Help grow our online presence and engage with the community to raise awareness about the clinic.
- Systems & Processes: Collaborate with the clinic owner to implement efficient systems for client intake, billing, and scheduling. Assist in creating automated systems for time-saving and smoother operations.
- Client Intake & Administration: Manage paperwork and digital files, ensuring all client information is confidential,



up-to-date, and compliant with privacy regulations.
- General Office Support: Help with maintaining the clinic’s workplace, ensuring everything is stocked and organized.

Who You Are:

- Organized & Detail-Oriented: You thrive on organization and have a keen attention to detail. You can juggle multiple tasks without feeling overwhelmed.
- Proactive & Independent: You’re not afraid to take initiative, problem-solve, and come up with creative ideas to improve processes.
- Tech-Savvy & Adaptable: You have experience with scheduling software, social media platforms, and digital tools. You’re open to learning new systems and technologies.
- Warm & Personable: You excel at making people feel welcome, supported, and heard. Your communication style is professional yet empathetic.
- Growth-Oriented: You’re looking for an opportunity to grow with a business and are excited about the possibility of stepping into a leadership role as the clinic expands.
- Flexible & Willing to Learn: You are adaptable to change and open to feedback. You’re comfortable working in a startup environment where things are constantly evolving.
- Passionate About Healing: Interest in healing work and somatic therapies is a plus.

Qualifications:

- Prior administrative experience, ideally in a therapy or wellness clinic environment.
- Experience with scheduling software, email marketing tools, and social media platforms.
- Excellent communication skills (written and verbal).
- Ability to work independently and manage time effectively.
- Experience in marketing, social media management, or content creation is a plus.
- Bilingual in English and French (written and spoken).

Pay: $20.00-$25.00 per hour

Benefits:

- Flexible schedule

Application question(s):

- Please submit a letter of intent describing your interest in this position, relevant experience, and how you would be a positive fit for this role.

Work Location: In person

📌 Administrative Assistant (Canada)
🏢 Breakthrough Counselling
📍 Canada