Company Name: Cine Gears INC.
Salary: $16/hour
Work Hours: 40 hours
Work Address 1: 2nd floor 2010-9111 Beckwith Rd, Richmond, British Columbia, V6X 1V7
Work Address 2: 8105 BIRCH BAY SQUARE ST, FL 2ND, Suite 202, Blaine, WA, 98230-9802. USA
Terms of employment: Permanent, Full-Time
Language: English
Contact email:
[email protected]
About the company:
Cine Gears Inc is the electronic device development in the technology of wireless motion control systems and wireless video/audio transmission equipment for film and TV industry. We are the product designer, distributor, and technology holder, moving the work of film and broadcasting forward with innovative equipment.
Job Responsibilities:
- Deliver exceptional and professional customer service and build strong relationships with clients over phone and email;
- Provide technical assistance to clients, troubleshooting over the phone and email;
- Handle and assess returned and exchanged product, follow up with client;
- Promptly responds to other department and wholesale distributors, fulfill shipping/receiving request;
- Work simultaneously with multiple computer applications and online stores;
- Promote Cinegears’s products and services to prospective and existing clients;
- Organize inventory, shipping/receiving request;
- Cooperate with multiple office locations, suppliers, warehouse, frigate, cargo, departments;
- Assist in developing marketing strategies
Job Qualifications:
- 3 years of related working experience in customers service, technical support, or relevant business experience;
- Passion in consumer technology and direct-to-consumer products.
- Experience working in a small, fast-growing start-up preferred;
- Open-minded with a passion for learning a wide-range of electronic technology;
- Exceptional problem solver with the ability to guide customer to the right products;
- Strong interpersonal collaboration skills;
- Fully proficient written and verbal communications skills;
- Superior hands-on analytic skills and think creatively;
- Proficiency with Microsoft Office & Web-Based Applications;
- Experience in the film industry or knowledge for photography equipment will be an asset;
- Experience in video production will be an asset;
- Experienced in customer service and sales will be an asset;
Advantages:
- Paid time off and National Holiday;
📌 Customer Service Representative (Richmond)
🏢 Cine Gears
📍 Richmond