JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:
JLL is seeking a dynamic Senior Facilities Manager to oversee a nation-wide marketing client. There are 5 offices downtown Toronto with a flagship location at 33 Bloor Street (moving to 25 Ontario Street in new year) and other sites across Canada. This newly elevated role goes beyond traditional facilities management—we are building a high-performing team to deliver white-glove service across 300,000 square feet of premium workspace. You'll lead this team in day to day operations, partner with our soft services vendor, and work with a client who values excellence. The ideal candidate brings high energy, executive presence, and exceptional communication skills to create seamless workplace experiences from end to end.

This role is on-site downtown Toronto at the flagship office but will travel to the nearby sites (within walking distance) as well as visit the Montreal site (1/4ly approx.) and other sites as needed.

What your day-to-day will look like:
Facilities OperationsOversee day-to-day facilities operations across multiple office locations throughout Canada.
Ensure all sites are maintained to high operational, safety, and appearance standards.
Manage preventive maintenance programs and coordinate corrective maintenance activities.
Support office moves, expansions, renovations, and workplace projects as required.
Monitor building systems including HVAC, electrical, plumbing, fire/life safety, and security systems.
Vendor and Contract Management




Manage third-party service providers including janitorial, maintenance, security, and other facilities vendors.
Lead vendor selection, contract negotiations, service level management, and performance reviews.
Ensure vendors comply with company policies, safety requirements, and regulatory standards.
Financial Management
Develop and manage operating budgets for multiple facilities.
Review and approve invoices, monitor expenses, and identify cost-saving opportunities.
Prepare financial forecasts and support annual budget planning processes.
Health, Safety, and Compliance
Ensure compliance with applicable health, safety, environmental, and building regulations.
Lead emergency preparedness and business continuity planning for assigned locations.
Conduct regular site inspections and risk assessments.
Support incident management and corrective action follow-up.
Stakeholder and Workplace Management
Serve as the primary facilities contact for employees, business leaders, landlords, and vendors.
Partner with workplace, HR, IT, and project teams to support workplace initiatives and employee experience programs.
Respond to escalations and resolve facilities-related issues in a timely and professional manner.
Leadership and Reporting
Provide leadership and guidance to facilities staff and onsite teams where applicable.
Track and report key operational metrics, service performance, and project updates.
Drive continuous improvement initiatives across the portfolio.

Required Qualifications:
7+ years of facilities management experience, including responsibility for multiple sites or a regional portfolio.
Strong leadership and team management skills
Strong knowledge of commercial building operations and facilities best practices.
Experience managing budgets, vendors, and service contracts.




Familiarity with workplace health and safety regulations in Ontario and Quebec is considered an asset.
Proficiency with Microsoft Office and facilities management systems (CMMS/IWMS platforms).
Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field preferred.
Able to travel to other sites in Canada (25%)
Professional designation such as FMP, CFM, RPA, or similar is considered an asset.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading skilled services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Senior Facilities Manager (Canada)
🏢 JLL
📍 Canada