Part-Time Office & Client Support Assistant

We are looking for a motivated, organized, and professional Part-Time Office & Client Support Assistant to support a busy Mortgage Broker.

This is an in-office position and would be a great fit for someone who enjoys working in a professional environment, communicating with clients, staying organized, and helping manage the day-to-day operations of a growing mortgage business.

Key Responsibilities

- Provide general administrative and office support
- Communicate with clients by phone, email, and text regarding documents, appointments, and file updates
- Assist with organizing and reviewing mortgage files and supporting documentation
- Help identify missing information or documents required for files
- Assist with reviewing and understanding file details when required
- Prepare client correspondence, forms, presentations, and other materials
- Create and prepare basic marketing materials and social media content
- Maintain organized electronic and physical client files
- Assist with follow-ups with clients, lenders, and other parties involved in mortgage transactions
- Help coordinate appointments and manage day-to-day office activities
- Provide general support to keep the mortgage business running efficiently

What We’re Looking For

The ideal candidate is someone who is reliable, motivated, organized, and eager to learn.



You should be comfortable working independently while also taking direction and handling different priorities throughout the day.

Previous office or administrative experience is preferred.

Experience in banking, mortgages, lending, financial services, credit, or a related field would be a strong asset, but mortgage experience is not required for the right candidate.

Qualifications

- Previous office, administrative, or customer service experience
- Strong communication and interpersonal skills
- Professional and comfortable communicating directly with clients
- Solid organizational skills and attention to detail
- Comfortable working with computers, email, Microsoft Office, and learning new systems
- Ability to handle confidential client and financial information professionally
- Ability to prioritize tasks and work independently
- Banking or financial services experience is considered an asset
- Interest in learning about mortgages and the lending industry

Position Details

Position: Part-Time Office & Client Support AssistantWork Arrangement: In-officeIndustry: Mortgage / Financial Services : Part-time, with hours and days to be discussed.

This is a great opportunity for someone looking for a long-term part-time role who wants to gain experience in the mortgage and financial services industry while working closely with an experienced Mortgage Broker.

Pay: $22.00-$26.00 per hour

Work Location: In person

📌 Part-Time Administrative & Client Support Assistant – Mortgage Office (Edmonton)
🏢 Mortgage Broker
📍 Edmonton