The FirstOntario Performing Arts Centre (PAC) is building a team committed to strengthening our understanding of, and our relationship with, our diverse public. We are looking for a Film House Snack Master to provide our Film House audiences with friendly, efficient, beverage and snack service.

ABOUT THE PAC

Opening our doors in 2015, the FirstOntario Performing Arts Centre (the PAC) is a 95,000 square foot arts and culture hub located in downtown St. Catharines, Ontario, serving the Greater Niagara region. The centre features 4 separate venues under one roof as well as an outdoor performance space, and is supported by a team of 25 full-time, and 40 part-time staff and over 100 volunteers. Events showcase music, dance, theatre, film, comedy, speakers, meetings, and community gatherings, ranging from 200-800-person capacity. Built as part of a downtown revitalization and cultural renaissance plan, the PAC has become a home to local arts groups and organizations throughout the Niagara region. The PAC is also in a rich, long-term programmatic and operating partnership with Brock University.

The PAC provides a platform to share the artist’s unique voice showcasing diverse stories, history and lived experiences. We believe that healthy communities are built through arts and cultural engagement and that our individual and collective identities are shaped through the stories told. We engage audiences across the Niagara Region by showcasing local, national, and international artists. We also engage youth through school programming and work with social service organizations to remove barriers for under-served community members to experience the arts. Our community partnerships are built with Equity, Diversity, Inclusion at the forefront: partnerships with Brock University and various community organizations support work with local Black, Indigenous, Racialized and 2SLQBTQQIA+ artists.

Our mandate includes being a presenter and curator of live performing arts and entertainment, an economic driver for our City and region,



and providing a vital support network for Niagara artists and arts organizations.

POSITION SUMMARY

A self-motivated independent worker, the Film House Snack Master is responsible for preparing and serving snacks and beverages in the Film House Concession located in the Cogeco Lobby. Concessionaires adhere to ACGO and food safety regulations, principles of safe food handling and FirstOntario Performing Arts Centre Policies and Procedures. Reporting to the Client Services Supervisor, the ideal candidate demonstrates a commitment to exceptional customer service and the highest attention to cleanliness, accuracy, and safe food handling.

KEY RESPONSIBILITIES:

- Providing excellent, accurate and efficient customer service

- Preparing and maintaining work area.

- Ensuring a clean and safe work environment

- Preparing coffee, tea, popcorn, and small food items

- Accurately handling cash and POS entry

- Counting, stocking and balancing inventory

- Balancing cash and POS reports

- Working in accordance with food safety and ACGO regulations, principles of safe food handling and FirstOntario Performing Arts Centre Policies and Procedures

QUALIFICATIONS:

- Required to:

- Have Smart Serve and current Food Safe Certification

- Have ability to work extended hours standing and lift up to 50 pounds (food and beverage supplies)

- Be punctual and reliable

- Work effectively and efficiently in a fast-paced environment

- Follow written instructions and have basic math skills

- Front line customer service experience an asset

- Previous experience handling cash and balancing reports an asset

- Must be able to work well independently and as part of a team,



with minimal supervision

- Must have outstanding customer service skills and highly developed communication skills

- Willing and able to adapt and learn new skills

- Available to work flexible hours evenings and weekends. (8-16 shifts per month) You must have a demonstrated commitment to enhancing a safety culture through adhering to all safety guidelines with the goal of achieving a healthy and safe operation.

OUR PAC EMPLOYEE PROMISE

Working at the PAC means embracing the values of collaboration, creativity, care and continued learning. The PAC is a casual, creative workplace that offers an open-concept, pet-friendly workplace, supports flexible work schedules and believes in the importance of a healthy work-life balance.

HOW TO APPLY

If you think your experience and career aspirations are aligned with this opportunity – please send your resume.

The FirstOntario Performing Arts Centre is an equal-opportunity employer, and we believe that our organization is stronger when we have a team that reflects our region’s diversity.

At the FirstOntario Performing Arts Centre, a diverse, inclusive, and equitable workplace is one where all employees and volunteers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feels valued and respected. Managers commit to a nondiscriminatory leadership and provide equal opportunity for employment and advancement in their department, programs, and work environment. All the PAC employees will respect and value diverse life experiences and heritages and ensure that all voices within their team and the FirstOntario PAC are valued and heard.

We encourage applications from all qualified individuals and will consider accessibility accommodations to applicants upon request.

Job Type: Part time

Pay: $22.20 per hour

Licence/Certification:

- Smart Serve (required)
- Food Handler Certification (required)

Work Location: In person

📌 Film House Snack Master (St. Catharines)
🏢 First Ontario Performing Arts
📍 St. Catharines