At Novus, we reimagine how people connect, and every interaction with our customers is an opportunity to reflect that purpose. As our Graphic Designer & Marketing Coordinator, you'll create compelling visual content and support marketing initiatives that strengthen our brand and build meaningful connections with our customers.

Who we are…

Novus is a rapidly growing company offering the best in Internet, TV, and home phone services. We are known for our cutting-edge fiber optic network and provide reliable, high-performance connectivity across the Greater Vancouver area to residential and business customers. We pride ourselves on best-in-class customer service and our customers are always at the heart of our decisions. We collaborate with an open mind to bring cutting-edge technology to our customers as we continue to strive for success and growth. As a company, we focus on leaning in on our passion, uniqueness, and diversity by providing an inclusive environment for our employees. We are proud to live, work, and play in the communities we serve actively giving back through various initiatives throughout the year.

Why you’ll love working here

- Established in 1996, we are proudly headquartered in beautiful Vancouver, conveniently located near bus routes and Skytrain stations.
- We offer a comprehensive benefits package after 3 months of full-time employment.
- We offer generous education reimbursement and employer-matching GRRSP programs to support your growth.
- Our wellness program is designed to support your overall health and well-being.
- You'll have opportunities for professional development, access to cutting-edge technology, and be a part of a supportive, collaborative work culture as we embrace continuous improvement.
- It’s your birthday! Take the day off to celebrate.
- Love dogs? You’ll be in good company – there are many roaming the office.
- Our Fun Club will have you socializing with activities throughout the year and tasty treats on Fridays will satisfy your cravings.

You'll have the chance to influence how the Novus brand shows up in the world, own projects from concept to completion, and help shape the marketing of one of Vancouver's most recognized independent telecommunications providers.

The Opportunity

We're looking for a creative, organized, and collaborative Graphic Designer & Marketing Coordinator to join our Marketing team. In this role, you'll help bring the Novus brand to life by creating engaging visual content and coordinating marketing initiatives across digital, print, web, advertising, and other customer touchpoints. You'll work closely with colleagues across the organization and external partners to deliver high-quality marketing campaigns from concept to completion.

Our Marketing Team





We're a small, collaborative team that genuinely enjoys working together. Everyone has the prospect to contribute ideas, take ownership of projects, and make a meaningful impact on the Novus brand. We value curiosity, creativity, and people who are eager to learn, challenge the status quo, and continuously improve how we connect with our customers. If you enjoy variety in your work, appreciate constructive feedback, and like seeing your ideas come to life, you'll fit right in.

What You'll Be DoingBrand Stewardship

Champion the Novus brand across every customer and employee touchpoint. Ensure our brand guidelines are consistently applied across digital, print, web, social media, advertising, and internal communications. Review creative with a critical eye for quality, consistency, and accuracy, and actively contribute to the ongoing evolution of the Novus brand.

Creative & Marketing Asset Development

· Design compelling marketing materials for digital and print campaigns, sales collateral, presentations, signage, email marketing, social media, and internal communications.

· Develop creative assets that align with marketing objectives and reinforce the Novus brand.

· Prepare artwork for production and coordinate with print and production vendors as required.

Website, Landing Pages & Digital Experience

· Maintain and update the company website and landing pages using our content management system.

· Optimize content for user experience, accessibility, and SEO best practices.

· Support the development of new web content and digital experiences.

Cross-Functional & Vendor Coordination

· Partner with teams across the organization to turn ideas and business objectives into engaging, effective marketing materials.

· Coordinate with external agencies, printers, photographers, and other vendors.

· Balance multiple projects, priorities, and deadlines while keeping stakeholders informed and projects moving forward.

Digital Advertising & Analytics

· Support the execution of digital advertising campaigns.

· Monitor campaign performance and prepare reports to help optimize marketing effectiveness.

· Assist with marketing analytics, reporting, and campaign improvements.

Other Marketing Duties





· Jump in on other marketing initiatives and special projects as needed—we're a collaborative team that enjoys helping each other succeed.

· Stay current on design trends, marketing best practices, and emerging technologies.

· Other duties as required

What You'll Bring

- Diploma or degree in Graphic Design, Marketing, Communications, or related field.
- Experience in graphic design and marketing coordination.
- Proficiency with Adobe Creative Suite and Microsoft Office.
- Experience with website content management systems.
- Strong understanding of branding, typography, layout, and design principles.
- Excellent organizational and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.

You are

- Collaborative: You enjoy working with people from different teams and building strong relationships.
- Creative: You have a great eye for design and understand how creativity supports business goals.
- Detail-oriented: You notice the little things and take pride in producing polished, consistent work.
- Organized: You can juggle multiple projects without letting the details slip.
- Proactive: You take initiative and keep things moving.
- Adaptable: You're excited to learn new tools, embrace change, and thrive in a fast-paced environment.

At Novus, we are dedicated to fostering a warm, inclusive environment where everyone feels they belong. We embrace diversity and inclusion and are committed to ensuring all employees feel valued, respected, and empowered to share their unique perspectives and talents. Our goal is to remove barriers so that everyone, regardless of background, identity, or ability, has the opportunity to thrive. Join us in fostering a culture where everyone feels at home!

We welcome applications from all qualified individuals and will provide accommodations throughout the recruitment process. If you require accommodation at any stage of the hiring process, please contact us and we will work with you to support your needs.

How to Apply

Please submit your resume and a cover letter detailing your experience and qualifications to: [email protected]

Thank you to all applicants for your interest in this position. Only those selected to proceed to the next stage of the recruitment process will be contacted. We appreciate your understanding.

Benefits:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Location:

- Vancouver, BC (preferred)

Work Location: Hybrid remote in Vancouver, BC

📌 Graphic Designer & Marketing Coordinator (Vancouver)
🏢 Novus
📍 Vancouver