Bass Pro Shops seeks an Apparel Retail Lead to manage team operations and enhance customer experiences. This role emphasizes supervision, training, and a commitment to customer service. As the Retail Lead for the Softline’s department, you will work closely with the Retail Manager to ensure a seamless day-to-day operation.

Your primary responsibility will be to provide supervision and foster team growth while delivering standout customer service. By evaluating customer needs and maintaining high visual standards, you'll play a key role in the store's success. Key Responsibilities:

- Supervise and mentor department team members
- Delegate tasks and ensure proper execution
- Conduct training on operating procedures
- Uphold visual presentation and display standards
- Resolve customer issues with sound judgment Requirements:
- 2+ years of supervisory experience preferred
- Adaptable availability, including weekends
- High school diploma or equivalent preferred
- Exceptional customer service abilities
- Familiarity with Bass Pro Shops' products is beneficial Lead with passion and ensure exceptional service at Bass Pro Shops while enhancing your retail expertise.

📌 Apparel Retail Lead at Bass Pro Shops (Ottawa)
🏢 Bass Pro Shops
📍 Ottawa