23 Sep
|
BULL INFORMATION SYSTEMS
|
Toronto
23 Sep
BULL INFORMATION SYSTEMS
Toronto
CategorySkills: Must‐Have Skills• 8–12+ years in Application Support / Production Management within BFSI• 3–5+ years in a technical people‐management or service delivery 1lead role•
- Deep knowledge of ITIL processes (Incident, Problem, Change, Release)•
Experience supporting mission‐critical banking or Capital Markets applications•
- Robust stakeholder management and executive communication skills•
- Hands‐on experience with production incident management and RCA•
- Understanding of technology risk, audit, and regulatory requirements Nice‐to‐Have Skills•
- Capital Markets domain exposure (Trading, Risk, Market Data, Finance)•
Experience with ServiceNow, Splunk, Dynatrace, AppDynamics, or similar tools•
- Exposure to cloud or hybrid environments•
- SRE or DevOps maturity in regulated environments•
- Vendor management and managed services transition experience
📌 Application Support Manager (Toronto)
🏢 BULL INFORMATION SYSTEMS
📍 Toronto