Volunteer Experience · Work Experience · Work & Career

Wage – $21 to $25 per hour (to be negotiated)

Permanent, full-time (30-40 hours/week)

Start date: As soon as possible

Education: 1 to 2 years post-secondary certificate or diploma with specialization in hospitality management or administration

Experience: 1 year to less than 2 years

Work location: Emerald Lake Lodge (1 Emerald Lake Rd, Field, BC V0A 1G0)

Tasks

Establish methods to meet work schedules

• Train staff in job duties, sanitation and safety procedures

• Ensure that food and service meet quality control standards

• Address customers’ complaints or concerns

• Maintain records of stock, repairs, sales and wastage

• Prepare and submit reports

• Supervise and check assembly of trays

• Supervise and check delivery of food trolleys

• Consult with clients regarding weddings, banquets and specialty functions

• Manage cash

• Organize buffets and banquets

• Lead banquet service operations, including setup, execution, and breakdown

• Coordinate with kitchen team for banquet menu execution and timing

• Assist in supervising the restaurant operations as needed

• Model exemplary customer service and problem resolution





• Support event planning and execution with sales and events team

• Communicate effectively regarding event details and guest feedback

• Perform hands on duties including serving, setting up conference rooms, and supporting restaurant service when required

Work conditions and physical capabilities:

Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing, walking, standing for extended periods, physically demanding, bending, crouching, kneeling

Requirements/Experience

Banquet or restaurant supervisory experience preferred; Strong event coordination and planning skills; Outstanding interpersonal and leadership abilities; Knowledge of banquet service standards and hospitality trends; Exceptional communication and collaboration; Knowledge of Squirrel (asset); Ability to work variable shifts; Event planning experience an asset; Efficient interpersonal skills; Flexible; Team player; Initiative; Dependable; Client focus

Benefits

Dental plan, heath care plan and disability benefits, free parking available, in office housing options and other benefits

We thank all applicants for their interest, however only those selected for an interview will be contacted.

📌 Banquet Supervisor (Field)
🏢 Emerald Lake Lodge
📍 Field