In this role, you will:

- Answer incoming phone calls, make outbound calls to clients and internal partners
- Proficiency in writing emails to customers in a timely manner
- Respond and resolve customers’ account inquiries in regards to billing. Inform clients about payment schedules and handle account receivables.
- Handle walk-in clients and take their information
- Help build a positive work workplace by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Job Type: Full-time Pay: $18.00-$19.00 per hour

Expected hours: 40.0 per week

Benefits

- On-site parking

Flexible language requirement:
- French not required

Education:
- Bachelor's Degree (required)

Experience:
- Accounts receivable: 1 year (required)
- Customer service: 2 years (required)

Work Location: In person

📌 Billing Clerk, Front Desk Associate (Edmonton)
🏢 Mandeep S. Dandiwal Insurance o/a Desjardins Insurance
📍 Edmonton