Become a Customer Engagement Specialist at BMO, located on 399 rue Principale, where your role centers on optimizing customer experiences through exceptional service. Engage with customers, guiding them through banking processes and identifying their needs effectively. In this position, part of BMO’s Retail Banking Sales & Service team, you will support customers by efficiently managing service requests and handling transactions.

Collaborating with colleagues will allow for strategic referrals, and facilitating conversations about banking products will enhance client relationships. Your ability to promote digital banking will empower clients in their financial management. Key Responsibilities:

- Identify customer needs and make tailored referrals




- Process banking transactions accurately and efficiently
- Welcome customers, ensuring their needs are met
- Advise clients on available digital banking solutions
- Assist with operational activities within the branch Requirements:
- Education in a related field or degree is a plus
- High comfort level using technology and social media
- Customer-focused with the ability to connect
- Resourceful self-starter in addressing client challenges
- Basic organizational and communicative skills Utilize your customer service capabilities to contribute significantly to BMO’s success and customer satisfaction.

📌 BMO Customer Engagement Specialist (Granby)
🏢 BMO
📍 Granby