OVERVIEW:

This is an intermediate level position requiring a mix of manual (janitorial and maintenance) and administrative (general office work, some bookkeeping, computer and letter writing) skills.

The person in this position is expected to maintain the building to a high level of cleanliness and good order. Another important function is to deal with tenant related issues, and at their discretion or as per Employer policy, report to the Property Manager. That includes assisting residents, dealing with complaints, issuance of notices and or letters for such matters such as: reminders on prudent use of common areas, notices of entry, work order request follow up, parking and storage use and allocation or any other notice or letter that is communicated under the guidance of the Property Manager.

Should the nature of the notice or letter involve a fundamental breach of a material term such as a Notice to End Tenancy, the Building Manager will be available to accompany the Property Manager in posting or serving a breach letter and or Notice to End tenancy and to act as a witness for proof of service purposes. From time to time, the Building Manager will be required to attend hearings at the Residential Tenancy Branch, Small Claims Court, Supreme Court or Human Right Tribunals, etc., on behalf of the Society.

KEY ACCOUNTABILITIES:

Janitorial The position performs a variety of cleaning tasks such as: vacuuming, sweeping, mopping, waxing and polishing floors, hallways stairs, dusting furniture, counters and woodwork, washing of hand basins, sinks and toilets and tile work, washing windows, glass partitions and painted surfaces, cleaning and polishing metal doors, hand rails and mailboxes, cleaning of laundry machines and lint traps. The exterior of the building and surrounding property is also expected to be maintained, i.e., pickup of papers, garbage, etc., weeding of beds, cleaning of drains, sweeping of walkways and garbage and recycling areas. These duties will be performed on a daily, weekly or other schedule as the need arises in order to maintain the highest level of cleanliness and orderliness.

A very important function of the position is suite inspection and “Unit Prep.” Units will be inspected to ensure that they are returned to as new condition (save for normal wear and tear) on the move-out of a tenant.



Managers will be expected to spotlessly clean and repair damage – that includes drywall patching and painting to a professional level as required. It is essential that this work be done expeditiously to eliminate any unnecessary downtime.

Maintenance The person in this position will be expected to perform maintenance and mechanical duties such as: changing locks (deadbolts and hand sets), adjusting and replacing door closers as necessary, replacing faucet washers, seats and cartridges, repairing and replacing toilets, repairing and/or replacing leaking “P” traps, caulking of tubs, sinks and countertops, replacing exhaust fan motors, minor appliance repairs such as replacing of stovetop and oven elements, replacing fridge-dairy doors and bottle bars, minor carpentry such as repairing doors and hanging bi-fold and suite doors, replacement of light bulbs, fluorescent tubes, etc., lubricating of pumps and motors, checking drive belts, filters, relighting pilot lights and reading gauges.

The person holding the position will be required to carry out their duties with a certain amount of independence. They will ensure that their stockroom is equipped to such a level as to allow them to carry out the daily and weekly cleaning and repair duties without having to seek the assistance of the Maintenance Department. They will also maintain their supplies and spare parts inventory and manage their coded key control system to such a degree that a person substituting for them will have easy access to whatever is required to get the job done.

Administrative The duties include: maintaining a daily log, writing of incident reports, the collection of rents, issuing receipts when necessary and following up on late payment of rent as directed by the office and the day-to-day dealing with contractors and suppliers, etc. Some conflict resolution skills to deal with disputes between tenants are required. The ability to clearly communicate to tenants in writing as well as good filing and record-keeping practices are essential.

The person in the position is responsible for ensuring that tenants follow their Tenancy Agreement.

The Building





Manager may post warning letters and may also attend the Residential Tenancy Branch if necessary.

Building Safety Check

Another component of the position is safety. Rounds should be made several times a day and problematic issues (broken windows, damaged gates, non-functioning lights) dealt with immediately.

QUALIFICATIONS:

- Completion of high school
- At least 2 years Building Manager experience
- Knowledge, Skills & Abilities
- Basic knowledge of trades and construction practices
- Solid background in janitorial work
- Positive manual skills
- Grasp of basic bookkeeping
- Working knowledge of the Residential Tenancy Act
- Ability to deal sensitively and in confidence with tenants’ personal and financial issues
- Knowledge of WorkSafe BC and other safety regulations
- Working knowledge of computers
- Knowledge of emergency procedures regarding police, ambulance and fire
- Familiarity with different service contracts, i.e., fire safety, elevator
- Working knowledge of building systems, i.e., heating, fire safety
- Working knowledge of intercom and enter phone systems
- Ability to maintain harmonious relationships with tenants, management and co-workers
- Good manual skills along with knowledge and use of tools for building maintenance
- Good health and agility for tasks such as climbing ladders and working in confined spaces
- Good problem solving and analytical skills, ability to multi-task
- Preferred Certificates and Requirements
- Bondable (must undergo criminal record check)
- Building Service Worker Certificate
- Building Manager Certificate
- Basic First Aid Certificate

Job Type

- Full-time, Permanent, Union

Benefits

- Extended health care
- Dental care
- Vision care
- Life insurance
- Employee Assistance Program (EAP)
- Paid time off

Schedule

Monday through Friday

8:30 AM – 4:30 PM

Open Positions (2 Building Manager Opportunities)

B04 – 1575 E. 5th Ave, Vancouver, BC - Compensation: $26.47 per hour

B09 – 1560 East 4th Avenue, Vancouver, BC - Compensation: $26.57 per hour

Job Types: Full-time, Permanent

Pay: $26.47 per hour

Benefits

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Application question(s):
- Do you identify as Indigenous or Metis in Canada?

Experience:
- Building Management: 2 years (required)

Work Location: In person

📌 Building Manager (Vancouver)
🏢 BC Indigenous Housing Society
📍 Vancouver